Frequently Asked Questions
1. What kinds of clients do you see?
We work with any woman who wants to make a change in her life. We work with clients experiencing depression, anxiety, post-traumatic stress disorder, family discord (children, spouses, or other relatives), and grief. We also work with clients who are experiencing stress at work, looking to change jobs or careers, or feeling that while things are okay, they could be a lot better.
2. What is my investment?
Each session is 45 minutes long and individual sessions are $200 per hour. Therapy costs are an investment in your physical, mental, and emotional health, and investing in this now will help you reap benefits that last long beyond your sessions.
3. Do you take insurance?
We do not. This is due to a number of factors. If we accepted insurance, the following statements would be true:
We would have to diagnose you to get reimbursed. That means you could not see a therapist for anxious or depressed symptoms, or grieving, that interfere with your life but don't meet the clinical level for diagnosis. You could not see a therapist simply for trouble adjusting to changed life circumstances or a desire to improve certain areas of your life.
Your records would not be protected. At any time, a claims specialist at your insurance company could audit your records and see everything you and your therapist have discussed. They could then deny claims based on that information.
Your treatment plan would be dictated by the insurer, who would have the power tell you and your therapist how to work together. You and your therapist would not be able to determine the best treatment plan for you. and your insurance company would be in charge of your care.
Insurance companies often limit the number of sessions they will cover, regardless of the therapist's recommendation or the client's wishes.
We wish that our health care system were better set up to accommodate clients' needs, but the current reality is that it is not. Because of that, we prioritize your care over the convenience of accepting insurance.
4. Can I submit an out-of-network provider claim to my insurance to be reimbursed?
Absolutely. If we work together and determine that your challenges meet the clinical diagnosis criteria, we can provide you with a form to submit to your insurance company for reimbursement of out-of-network benefits. You can contact us for a script to call your insurance company and find out what benefits they offer. You can also use your health savings account to pay for sessions. In addition, even if you don't file with your insurance company for reimbursement, you may be able to write sessions off on your taxes as a medical expense.
5. I can't afford the session fee. Do you allow sliding scale payments?
In some circumstances, temporary sliding scale payments may be accepted for clients facing unexpected hardship. Please email Jenny@ForwardinHeels.com to discuss requests.
6. Do you accept credit cards and HSA/FSA paymemts?
Yes, we accept cash, credit, and checks. As long as you can enter your HSA/FSA card number in the payment system like a debit/credit card, we can accept those payments. If you don’t have that option but would like us to provide you receipts for reimbursement, we can do that, as well.
7. Do you offer Skype or phone sessions?
Yes, we do. Schedule here, or if those times do not work for you, please email Jenny@ForwardinHeels.com to discuss requests.
8. Where are you located?
116 West 23rd Street, 5th Floor, New York, NY 10011
Accessible via Subway and Buses, including 1, F/M, C/E, N/R/W, 6, and PATH trains
Accessible via All Transportation Hubs, including Penn Station, Port Authority, and Grand Central